Contact Us
We're here to help. Whether you have a question about your order, a return, or our products — reach out and we'll get back to you as soon as possible.
Get in Touch
Write to us
Contact Form
Send us a message and we'll get back to you within 1 business day.
Send a message →Call us
+45 3119 7700
Speak directly with our customer service team.
Mon – Wed · 9:00 – 15:00 CET · Thu – Fri: closed
Response time
Within 1 business day
Phone hours
Monday – Wednesday, 9:00 – 15:00 CET · Thursday and Friday: closed
Language
English & Danish
Tip: For the fastest response, include your order number in your message. You'll find it in your order confirmation email.
Frequently Asked Questions
Find answers to the most common questions about orders, shipping, returns and complaints in our support centre.
View all FAQs →Return Address
If you are returning an order without a prepaid return label — for example, if you are located outside of our label coverage area, or if you prefer to arrange your own return shipment — please send your return to the address below.
Important: Always include your order number and a completed return form inside the package so our warehouse can identify your return. We strongly recommend using a tracked shipping service, as we cannot be held responsible for packages lost in transit.
ARKK Copenhagenc/o System Transport
Kumlehusvej 1B
4000 Roskilde
Denmark
Company Information
ARKK Copenhagen ApSHelgesensgade 23
2100 Copenhagen
Denmark
VAT: DK-36423358
