Privacy Policy

Privacy Policy for ARKK Copenhagen ApS

 

At ARKK Copenhagen ApS (“ARKK”, “we”, “our”, “us”), we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit arkkcopenhagen.com, sign up for our newsletter, or make a purchase.

1. Data Controller

ARKK Copenhagen ApS
CVR: 36423358
Hauser Plads 10, 3rd floor, 1127 Copenhagen K, Denmark
Email: mail@arkkcopenhagen.com

2. Information We Collect

We collect personal data when you:

  • Make a purchase on our website
  • Subscribe to our newsletter
  • Participate in campaigns or competitions
  • Browse our website

We may collect the following information:

  • Name, address, email, and phone number
  • Payment details (processed securely by our payment providers)
  • IP address and device information
  • Purchase and browsing history

3. Purpose and Legal Basis

We use your personal data for the following purposes:

  • To process and deliver your orders (GDPR Art. 6(1)(b))
  • To provide customer service and communication
  • To send newsletters and marketing campaigns (consent, Art. 6(1)(a))
  • To analyze website performance and improve user experience (legitimate interest, Art. 6(1)(f))
  • To conduct targeted advertising via Meta and Google (consent, Art. 6(1)(a))

4. Data Retention

We store your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Order information is typically retained for 5 years to comply with accounting and bookkeeping obligations.

5. Data Sharing

We only share your data with trusted third parties that help us operate our business, such as:

  • Shopify (e-commerce platform and hosting)
  • Drip (email marketing and automation)
  • Meta (Facebook, Instagram) and Google (advertising and analytics)
  • Payment providers (e.g., Klarna, Shopify Payments, Stripe)

All third parties process data securely and in compliance with the General Data Protection Regulation (GDPR).

6. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and display personalized advertisements. You can manage or withdraw your consent for cookies at any time via our cookie banner.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Restrict or object to processing of your data
  • Withdraw your consent for marketing communications

To exercise your rights, please contact us at mail@arkkcopenhagen.com.

8. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.